Privacy Policy
Effective Date: January 1, 2024
Our Commitment to Privacy
FairChoice Eastvale Tree Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you request a quote, schedule a service, or contact us. This information may include:
- Name and contact information (address, email, phone number)
- Property details and service requirements
- Payment information (processed securely through third-party payment processors)
- Communication preferences and service history
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing actions and patterns.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your service requests and manage appointments
- Send you service updates, estimates, and invoices
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send you marketing communications (with your consent)
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our business (payment processors, scheduling tools, email services)
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of others
- In connection with a business transfer or merger
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to or restrict certain processing activities
- The right to opt out of marketing communications
To exercise these rights, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, and disclose. You also have the right to request deletion of your personal information and to opt out of the sale of your personal information (though we do not sell personal information).
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
FairChoice Eastvale Tree Services
6320 Providence Wy, Eastvale, CA 92880
Phone: (909) 356-7625
Email: hello@eastvaletreeservices.com
